Terms of Service
Last updated: October 30, 2026
These Terms summarize your Juhmp client agreement. If they differ, your agreement controls. When you sign up, you also accept the Juhmp Client Services Agreement and your Plan Summary.
1. Who we are
Juhmp, LLC ("Juhmp," "we," "us") is a Virginia limited liability company. You can reach us at help@juhmp.ai. "You" means the business that signs up.
2. Juhmp uses an AI employee
Juhmp gives your business a dedicated AI marketing employee. You email it, and it builds and updates your website, writes pages and FAQs, and, on Grow, does SEO and AI-search work. Most of the work is made by AI. To do it, we use AI tools, outside platforms and subcontractors, such as our website building and hosting provider, AI model providers, Google and GitHub.
3. You review and APPROVE the work
- Every change you ask for is sent to you as a review link. It goes live only after you reply APPROVE.
- Juhmp does not check, review or monitor the AI employee's work. Your review and your APPROVE are the check. Don't rely on Juhmp to catch errors.
- When you reply APPROVE, you confirm that you reviewed the work, that it is accurate, and that you accept it as your own content. You are responsible for content you approve.
- One exception: on plans with SEO work (today, Grow), small SEO tweaks (page titles, search descriptions, headings, image descriptions and links between your pages) can go live without an APPROVE. These tweaks never change your prices, offers, hours, contact details or claims. With Approval mode on, they wait for your APPROVE too.
- Prices, promotions, legal or license claims, reviews, testimonials, new pages, and anything that costs money always need your APPROVE.
4. Who can use Juhmp
- Businesses and organizations located in the United States (the 50 states, DC, US territories and APO/FPO addresses), with a US billing address.
- Ongoing businesses with one physical location. We don't build sites for a one-time event, short campaign or personal occasion.
- We may ask for reasonable proof of your business, location and ownership, and we may decline a signup.
5. Plans
Fees are shown on our Pricing page and in your Plan Summary.
Care ($149/month): Your AI employee builds and hosts your website, with up to 100 pages, page edits on up to 10 existing pages per request under fair use, 1 proactive Monthly Care Update staged on your preview waiting for your APPROVE (plus an automatic monthly broken-link, speed, sitemap, and accessibility check), and Approval mode included at no extra charge. New pages have a per-page fee ($150/page), quoted first. Site Helper chat (+$99/month) is an optional monthly add-on (included at no extra charge in Month 1, and billed from day 31 only if you reply KEEP).
Grow ($599/month, with $0 extra Grow setup fee): Grow includes everything in Care, plus:
- Review-request emails to customers you give us and confirm we may email. Before each batch goes out, you see the customer list and the exact email, and you reply APPROVE for the batch.
- SEO and AI-search work each month.
- Up to 2 AI-suggested SEO pages a month, which go live only after your APPROVE.
- Other new pages have a per-page fee ($150/page), quoted first.
- A monthly leads and search report by email.
- Site Helper chat and Approval mode included at no extra charge.
Grow does not include Google Business Profile work.
Every plan also has a site setup fee based on your page count ($1,500 / $2,500 / $3,900 / $5,900; Care and Grow use the exact same setup fee table), which you see before you sign up on the Pricing page and in your Plan Summary. You may pay your setup fee in full on the Billing Start Date (or at early go-live) or split it into 3 equal monthly installments across Months 2, 3, and 4. After 24 consecutive paid months on Care or Grow, you earn a complimentary full-site layout refresh at no extra charge ($0). Juhmp builds marketing websites. We don't build online stores, member logins, apps or payment checkouts, and Juhmp sites don't collect health or medical information.
6. Page edits and paid work
- Page edits on pages you already have (text, photos, hours, prices, FAQs, placing your site's standard contact or quote form on an existing page up to the 3 forms included in setup, small layout tweaks, or adding a section on up to 10 existing pages per request) are unlimited, under fair use of up to 3 requests per business day. Extra requests aren't refused or charged. They wait in line for the next business day. Every month on Care, your AI employee also stages 1 proactive Monthly Care Update (a seasonal, FAQ, or freshness improvement) on your preview waiting for your APPROVE.
- New pages ($150/page), bulk edits across more than 10 existing pages at once ($150), page layout rebuilds ($150), extra custom forms beyond the 3 forms included in setup, and full-site redesigns (50% of the setup fee for your page count: $750 / $1,250 / $1,950 / $2,950) each have a fee. Fees are shown on the Pricing page and in your Plan Summary. Your AI employee emails you the price and plan first, builds on a preview after you reply APPROVE, and charges your payment method on file only when the work goes live after you reply APPROVE to the preview.
- Other custom work is $150 per hour, quoted first in writing and started only after your APPROVE.
- Delivery and response times are goals, not promises.
7. Approval mode and Site Helper chat
- Approval mode (included at no extra charge on Care and Grow): a named approver for every change, including small search tweaks on plans with SEO work, plus a monthly change log. Law firms must keep Approval mode on.
- Site Helper chat (+$99/month on Care; included in Grow): an AI chat on your site that answers visitors' common questions from your own pages and the fact list you approve. It always says it is AI. It can collect a visitor's contact details and pass them to you. It doesn't book, sell, quote prices that aren't on your site, or give legal, medical or financial advice.
8. Billing and automatic renewal
- Your plan renews automatically every month until you cancel. When you sign up, you let Juhmp charge your payment method on file each month.
- First month: your first monthly fee is charged when you sign up and is not refundable. If you cancel in writing by the end of day 30, nothing else is charged, including the setup fee.
- Day 31 (Billing Start Date): we charge the setup fee (in full, or the first 1/3 installment if you chose the 3-payment setup split across Months 2, 3, and 4) and your next monthly fee (plus Site Helper chat on Care if you replied KEEP). Fees are shown on the Pricing page and in your Plan Summary. We email you the date and amounts at least 7 days before.
- Term: It continues month to month until you or Juhmp cancels it. There is no minimum term.
- Add-ons are month to month and renew automatically until you drop them with 30 days' written notice.
- Price changes: we give at least 60 days' notice by email, and you may cancel before a new price starts.
- Late payment: if a payment is more than 15 days late, we may pause work, and we'll email you notice. At 30 days late, we may replace your site with a "temporarily unavailable" page. Your site is saved, not deleted.
- Fees already paid are not refundable unless your agreement says otherwise.
9. How to cancel
Send CANCEL to help@juhmp.ai or joe@juhmp.ai, or reply CANCEL in any Juhmp email thread. Cancelling takes 30 days' written notice. Your plan and add-ons end on the first billing date at least 30 days after we receive your notice, and you pay the monthly fee for any billing month that starts before then. If you chose the 3-payment setup split, any remaining setup installments are still due. A cancellation before the Billing Start Date has no notice period, and you owe no setup fee (see Section 8 above). Juhmp may also end your service as your agreement describes, including for any reason with 30 days' notice. In that case we refund any prepaid fees for time after the end date.
10. Your content and your accounts
- Your domain stays in your name. Your photos, text, logos and files stay yours. When you ask, we send you copies of the ones we still hold, at no charge, including after you cancel, as your agreement describes. We delete your data 90 days after your agreement ends, unless the law requires us to keep it or you're on a paid site hold, in which case we delete it 90 days after the hold ends.
- You confirm you have the rights to everything you send us, including consent from people shown in photos and videos.
- Your Google, social and other business accounts stay in your name. We never ask for your passwords.
- Once you have paid in full, including the full setup fee (all 3 installments if you chose the 3-payment setup split) and every monthly fee due to date, you own the website content Juhmp made for you. Until then, the preview site belongs to Juhmp, and you may not copy it or have it rebuilt elsewhere.
- AI-made content may have limited or no copyright protection.
11. What you agree not to ask for
Nothing false, misleading, infringing or unlawful. No fake reviews or testimonials, no claims you can't support, and no forms that collect passwords, card numbers, Social Security numbers or health records. We may refuse or remove that kind of content.
12. You are responsible for your site's content
You are responsible for the facts and claims on your site, for following the laws and industry rules that apply to your business, and for having permission to email the customers you give us. Regulated businesses are responsible for their own professional advertising rules.
13. No guarantees
Juhmp does not guarantee search rankings, AI-search mentions, traffic, leads, calls, reviews, ratings, sales or any other result, on any plan. We follow basic accessibility practices, but we don't guarantee your site meets the ADA, WCAG or any other standard. Services are provided "as is," except as your agreement states.
14. Limit of liability
Juhmp's total liability is limited to the fees you paid Juhmp in the 3 months before a claim arose. Neither party is liable for indirect or consequential damages, lost profits or lost data. Juhmp isn't responsible for outages or changes at outside platforms. These limits do not apply to your payment obligations or your promises in Section 6 of your agreement. You will defend and pay for any claim against Juhmp that comes from materials you provided or asked us to reuse (including your logo), facts or claims you approved, or your products and services. This includes reasonable attorney's fees.
15. Your privacy
How we handle data is described in our Privacy Policy. Juhmp will not share your data with other clients or sell it.
16. Virginia law and changes
Virginia law governs these Terms and your agreement. If your state's laws give you rights that can't be waived, you keep them. Juhmp may update your agreement by emailing you at least 30 days before the change takes effect. If you do not agree, you may cancel before it takes effect, and the 30-day notice period will not apply.
17. Free site review
Juhmp offers one free site review per website. Asking for one doesn't sign you up for anything.
Questions? Email help@juhmp.ai.